Crs99 takes your privacy seriously. This policy clearly explains how we collect, use, store, and protect your personal data as a crs99 platform player in Malaysia.
These are not just promises — they are concrete steps we take every day to keep your data safe.
All data transmitted between your device and crs99 servers is protected by 256-bit SSL encryption — the same technology used by leading Malaysian banks such as Maybank and CIMB to secure their customers' online transactions.
Crs99 strictly does not sell, rent, or disclose players' personal data to any third party for marketing or commercial purposes without your explicit consent. Your information is used solely for the purposes you have agreed to.
Access to crs99 player personal data is restricted to staff who genuinely need it to perform their duties. All access is logged and monitored, governed by a strict role-based access control policy.
Crs99 complies with the Personal Data Protection Act (PDPA) Malaysia 2010. We ensure that all personal data collection, processing, and storage practices align with applicable Malaysian legal requirements.
Crs99 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected or to meet legal obligations. Data that is no longer required is securely deleted or anonymised.
In the event of a security incident involving player personal data, crs99 is committed to notifying affected players within a reasonable timeframe in accordance with legal requirements and to helping them take appropriate protective measures.
Important Note: This Privacy Policy explains how crs99 ("we", "our platform") collects, uses, discloses, and protects your personal information when you use our website and services. Please read this policy carefully. Continued use of the crs99 platform constitutes your agreement to the terms of this Privacy Policy.
Crs99 is an online entertainment platform serving players in Malaysia. We understand that your trust is the foundation of our relationship, and protecting your privacy and personal data is a commitment we do not take lightly.
This Privacy Policy applies to all players who register an account, use our services, or access any part of the crs99 platform — including the main website crs99.top, online casino games (Live Casino, slots, blackjack), Sports Betting (football, cricket, badminton, esports), and all our official communication channels.
This policy forms part of crs99's broader policy framework, which includes Terms & Conditions and page Responsible Gaming us. Reading all three documents will give you a complete picture of how crs99 operates and safeguards your interests as a player.
This Privacy Policy is written in Bahasa Melayu for the convenience of Malaysian players. The "Last Updated" date shown at the top of this page reflects the date this policy was last amended and came into effect.
Crs99 only collects personal data that is strictly necessary to deliver our services safely and effectively. The following are the categories of data we collect:
a) Data You Provide Directly:
b) Automatically Collected Data:
| Data Category | Example | Primary Purpose |
|---|---|---|
| Identity | Name, MyKad, date of birth | KYC, age verification |
| Relationships | Phone number, email | Communications, account security |
| Financial | Deposit/withdrawal methods | Payment processing |
| Transactions | Deposit history, winnings | Account records, AML compliance |
| Technical | IP, browser, device | Security, anti-fraud |
| Usage | Games played, sessions | Personalisation, improvement |
Crs99 uses the personal data collected for the following purposes, all of which are directly related to delivering our platform services to Malaysian players:
Crs99 will not use your personal data for any purpose beyond those stated above without first notifying you and, where required, obtaining your renewed consent.
Crs99 processes your personal data on valid legal grounds in accordance with Malaysia's Personal Data Protection Act (PDPA) 2010. These grounds are:
Crs99 does not sell players' personal data. We may share data with selected third parties only in the following circumstances:
In all cases of third-party disclosure, crs99 ensures that adequate data protection agreements are in place before any data is shared. crs99 does not share player data with entities outside the scope described above without first obtaining your consent.
Crs99 implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, use, alteration, or disclosure:
While crs99 takes all reasonable steps to protect your data, no security system can guarantee 100% protection against every threat. You are also responsible for keeping your account secure by using a strong password and never sharing your login credentials with anyone.
Crs99 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:
You can manage your cookie settings through your browser settings or via the cookie preference panel on the crs99 platform. Please note that disabling certain cookies may affect the functionality and your overall experience on the crs99 platform.
Data Retention Period:
Crs99 retains your personal data only for as long as necessary to fulfil the purposes set out in this policy or to meet applicable legal requirements:
When data is no longer needed, it is securely deleted or anonymised in accordance with crs99's standard data disposal procedures.
Crs99 player personal data may be stored and processed on servers located in various locations. Regardless of where data is stored, crs99 ensures the same high level of protection applies to all player data through appropriate data transfer agreements and equivalent technical safeguards.
As a crs99 player based in Malaysia, you have the following privacy rights regarding the personal data we hold about you:
You have the right to obtain a copy of the personal data we hold about you, along with information on how it is being used.
You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
Under certain circumstances, you have the right to request the deletion of your personal data, subject to any applicable legal record-keeping obligations.
You have the right to object to the processing of your personal data for direct marketing purposes at any time.
In certain circumstances, you have the right to request that crs99 restrict the processing of your personal data while a dispute is being resolved.
You have the right to receive the personal data you have provided to us in a machine-readable, portable format.
To exercise any of these rights, please contact the crs99 support team by email at support@crs99.top by specifying the right you wish to exercise and providing sufficient information to verify your identity. crs99 will respond to valid requests within 30 business days.
The crs99 platform is intended exclusively for individuals aged 18 and above. crs99 strictly does not knowingly collect, process, or store personal data of individuals under the age of 18.
If crs99 identifies or is notified that personal data belonging to a minor has been collected, we will immediately take steps to delete that data and close the account in question. Parents or guardians who become aware that their child has registered an account with crs99 are urged to contact our support team right away at support@crs99.top.
The crs99 platform may contain links to or integrations with third-party services such as game providers, payment providers, and social media platforms. This Privacy Policy applies solely to the crs99 platform and does not cover the privacy practices of those third-party websites or services.
Crs99 is not responsible for the privacy practices or content of any third-party websites you may access through links on our platform. We encourage you to read the privacy policy of any third-party site you visit, especially before submitting any personal information.
Crs99 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, the technologies we use, legal requirements, or other legitimate operational reasons.
If you have any questions or concerns, or wish to exercise your privacy rights in relation to this crs99 Privacy Policy, please get in touch with us:
The crs99 support team operates 24 hours a day, 7 days a week. For formal data rights requests, we will respond within 30 business days of receiving a complete and valid request.
If you are dissatisfied with how crs99 handles your personal data or our response to your data rights request, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia (JPDP), the authority responsible for enforcing PDPA 2010.
This Privacy Policy forms part of crs99's broader policy framework. For a fuller understanding of how our platform operates and protects your interests, please also read the following related documents:
Your privacy and data security are our top priority. Join over 200,000 Malaysian players who trust crs99 as their preferred online entertainment platform — register for free and claim your RM 100 welcome bonus today.